FAQ’s

Welcome to our FAQ page!

We know you may have questions about our mobile charging solutions, and we're here to help.

Below, you'll find answers to some of the most commonly asked questions about our charging stations, power banks, pricing, customization options, and more. If you don't see the answer to your question here, please don't hesitate to contact us and we'll be happy to assist you.

We hope this information is helpful and we look forward to working with you!"

  • This varies depending on model of phone.

    Example - Our fast charging power banks can charge an iPhone 14 Pro - up to 60% in one hour.

  • We offer one off services, as well as longer contracts starting from a 3 month duration.

  • Quarterly in arrears.

  • Yes, 14 days following installation.

  • Yes for an additional cost.

  • Yes.

    Download the app.

    Enter your details.

    Scan the QR code.

    Use the powerbank.

  • Contact us for a free demonstration today.

  • The electricity use depends on the selected machine and your current electricity tariff.

    Example - A 12 slot machine powered at 60 watts , and a unit rate of 26.4p.

    This will cost £10.80 per month to operate 24 hours a day for 30 days.

  • Yes all of our packages include support for both the hardware (machine) and operating software.

  • Liability depends on the chosen package.

    Please contact us for further information.

  • Please see benefits .

  • The machine and the chosen package will determine the cost of the machine, if any.

    Please contact us for further information.

  • Yes, all machines purchased from Chargee have a 1 year manufacturing guarantee.

  • Between 2 and 6 weeks, depending on business requirements.